Crisis Management in the Airline Industry: Key Lessons for the Future ...

Develop a 2,000-word report that examines a major crisis in the airline industry and the management strategies that were employed to handle the situation.

• Focus on how the company dealt with the crisis and what could have been done better.
• Provide recommendations for future crisis management based on lessons learned.
• You may use up to 2 academic sources to support your analysis.

Solution: